A guide to customizing and supporting Microsoft Dynamics 365

In this course, Ben goes through everything a Customizer needs to know to extend and support model-driven apps in Microsoft Dynamics 365.

Course Summary

As a Microsoft Certified Trainer for Microsoft Business Applications for the last 10 years...

I've seen many students come through my classroom with very similar questions and problems!!!

A few years ago I created a course called 55242: Microsoft Dynamics 365 Customization and Configuration. The course proved very popular and was attended by 1000's of students worldwide as it was sold through Microsoft channels and learning partners.  

I've always wanted to create a self-paced 'on-demand' version of this course, where students can learn from home, the office or anywhere they please when they want!!

In this fully featured course, I go through everything a Customizer or Administrator needs to know about configuring, customizing, building and supporting a Microsoft Dynamics 365 Customer Engagement Solution.

So, if you have an interest in the best practice of creating and looking after custom Apps built on Dynamics 365 and the Power Platform, then this is the course for you.

This stuff isn't rocket science people!! anyone can do it.

I hope you enjoy the course!!


Course Curriculum

Ben James

About your instructor...

As a 10-year veteran Microsoft Certified Trainer (MCT), Ben has helped 1000’s of users and technical teams be the best they can be when using, implementing and supporting Microsoft Business Applications.

Ben founded TTS in 2006, a Microsoft Partner organization based in Australia that specializes in the implementation of Microsoft Business Applications. In 2016, TTS was nominated as a finalist for the Microsoft Australian Partner Awards (MAPA).

In 2017, Ben authored the hugely popular 55242: Microsoft Dynamics 365 Customization and Configuration course that went on to sell thousands of copies and has been enjoyed by students, trainers and organizations worldwide.

These days Ben is regarded as a subject matter expert, spending most of his time mentoring and coaching students and authoring courses that are sold through a network of global resellers, including Microsoft, Global Knowledge, TechData and NetCom to name a few. We believe you will find his video courses just as compelling.

We hope you enjoy...

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